Please allow up to 3 additional working days for deliveries to Northern Ireland, AB Postcodes, Highlands and Islands.
Track Your Order
There are two ways you can track your order:
1. Use the link in your confirmation email
2. Go to www.hermesworld.com and enter your tracking number (this can be found in your confirmation email) in the space provided
If you have lost your tracking number, simply log in to your account, select the order and click on the tracking number link.
Additional Information
A safe place or a neighbour can be specified in the checkout where the courier can leave your parcel if you are not home.
During busy periods deliveries may take longer. If you have not received your order within 7 working days please contact our Customer Care team.
EXPRESS OR NAMED DAY DELIVERY
Order by 9pm Mon-Fri & 5pm Sunday for next working delivery to UK Mainland
£5.95
Next Day Delivery is not available when ordering on a Saturday, Saturday orders will be delivered on the Monday.
Unfortunately this service is not currently available in the Channel Islands. Orders for Northern Ireland and AB postcodes will take an extra day to arrive. Highlands and Islands take up to 5 working days after the named day selected.
Track Your Order
There are two ways you can track your order:
1. Use the link in your confirmation email
2. Go to www.myyodel.co.uk and enter your tracking number (this can be found in your confirmation email) in the space provided
If you have lost your tracking number, simply log in to your account, select the order and click on the tracking number link.
Additional Information
A safe place or a neighbour can be specified in the checkout where the courier can leave your parcel if you are not home.
During busy periods the cut-off time for next day delivery may be earlier.
COLLECT FROM PARCELSHOP
Order by 4pm Mon-Fri or 12pm Sunday for Next Day Delivery
£3.95 FREE - spend £50 or more
Your order will be ready to collect from a ParcelShop before 6pm the next day.
FREE delivery automatically applied at checkout.
Collect your parcel from 4,500+ locations across the UK.
Next Day Delivery to ParcelShop is not available when ordering on a Saturday.
How Does it Work?
1. Choose a ParcelShop. Select ‘Collect From ParcelShop’ at checkout and enter your town/postcode to find your nearest participating store.
2. You will be notified by e-mail when your order arrives and is ready to collect.
3.Collect from ParcelShop. Please bring your confirmation email (simply show the email on your phone or print) and either your payment card or photo ID (passport or driving licence).
If you do not receive an email within 7 days please contact our Customer Care team.
Additional Information
Unfortunately this service is not currently available in the Channel Islands.
During sale or other busy periods deliveries may take longer.
COLLECT FROM STORE STANDARD
3-7 working days. Choose from 400+ stores across UK mainland
FREE
Choose from 400+ stores across the UK mainland.
How Does it Work?
1. Choose a store. Select ‘Collect From Store’ at checkout and enter your town/postcode to find your nearest participating store.
2. Your estimated delivery date will be indicated on the Store Finder page at checkout.
3. You will be notified by e-mail when your order arrives and is ready to collect.
4. Collect from store. Please bring your confirmation email (simply show the email on your phone or print) and either your payment card or photo ID (passport or driving licence).
If the order is not collected within 10 days we will cancel the order and issue a refund via your original payment method.
If you do not receive an email within 7 days please contact our Customer Care team.
Additional Information
Pick up from other Arcadia stores including Burton, Dorothy Perkins, Wallis Miss Selfridge , Outfit and selected Tesco stores. Orders cannot be collected from Evans concessions in department stores.
Unfortunately this service is not currently available in the Channel Islands, Northern Ireland, AB postcodes, Highlands and Islands.
During sale or other busy periods deliveries may take longer.
COLLECT FROM STORE EXPRESS
Order by 8pm Mon-Fri or 4pm Sunday to collect from store from 1pm the next day
£2.95
Choose from 400+ stores across the UK mainland.
Next Day Delivery to store is not available when ordering on a Saturday, Saturday orders will be delivered on the Monday.
Please note: This service is not currently available in the Channel Islands, Northern Ireland, AB postcodes, Highlands and Islands.
How Does it Work?
1. Choose a store. Select ‘Collect From Store’ at checkout and enter your town/postcode to find your nearest participating store.
2. Your estimated delivery date will be indicated on the Store Finder page at checkout.
3. You will be notified by e-mail when your order arrives and is ready to collect.
4. Collect from store. Please bring your confirmation email (simply show the email on your phone or print) and either your payment card or photo ID (passport or driving licence).
Track Your Order
You can track your order by either using the link in your confirmation email or by going to www.dpd.co.uk - entering your tracking number (this can be found in your confirmation email) in the space provided.
If you have lost your tracking number, simply log in to your account, select the order and click on the tracking number link.
Additional Information
During busy periods the cut-off time for next day delivery may be earlier.
Pick up from other Arcadia stores including Burton, Dorothy Perkins, Wallis, Miss Selfridge,and selected Tesco stores. Orders cannot be collected from Outfit stores or Evans concessions in department stores.
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